Smooth operation of your BODE systems and products thanks to fast solutions when it matters – worldwide

Your vehicles deserve efficient and reliable door systems. We are your partner for ensuring high availability.

Sustainable, safe, and punctual passenger transport is an essential factor in a successful mobility transition. Their vehicles have to be used right from the start and often at a high frequency. Our door systems provide your passengers with access to mobility. We ensure that the doors are ideally adjusted so that new vehicles can be efficiently put into operation. We also provide rapid assistance for older trains and offer modern solutions when wear and tear occurs or when modern functions need to be retrofitted. We support you professionally and efficiently with both inspections and complex modernizations.

BODE also supports you after commissioning – for the entire service life of your train

New

Trouble-free operation of new vehicles

  • Optimum installation and (initial) adjustment of the door system
  • Training and consulting
  • Comprehensive documentation
  • Non-bureaucratic warranty processing
2 - 15 years

Improve efficiency, safety, and sustainability

  • Technical customer service
  • Original spare parts
  • Repairs
  • Pro-active maintenance
15 - 40 years

Extend service life – at minimal cost

  • Inspection support
  • Innovative retrofit solutions
  • Obsolescence solutions
  • Modernizations

Original spare parts

Discover original spare parts in manufacturer quality. Our dedicated team offers comprehensive advice and sales support in order to ensure that technology and delivery times are precisely tailored to your needs.

  • Original spare parts in BODE quality
  • Qualified advice and sales
  • Quick clarification of availabilities
  • Clever spare parts management

Repair

Experience first-class service at the BODE Service Center: our repairs are characterized by short throughput times and offer project-specific solutions at fair prices.

  • Findings and offers in line with current value
  • Repair with original parts according to the latest design status
  • New production of 1:1 replacement products
  • Alternative solutions for discontinued products
  • Short throughput and delivery times

Modernization/retrofitting

Regardless of whether a complete modernization of vehicles or only a partial optimization or retrofitting of sub-systems is planned, Bode offers comprehensive support. Our experienced employees plan the replacement (e.g., of discontinued control units) as well as the conversion or retrofitting of door system functions. 

  • Specification, manufacture, and delivery of completely new door systems
  • Replacement of obsolete products with the latest technology or product generation
  • Delivery of subcomponents for retrofitting – upon request, also provision of specialist personnel for the implementation of projects

Customer service

For us, customer proximity is an essential part of our service package. Trained specialists provide general technical support, on-site fault diagnosis, and diagnostics and can advise you on the optimum setting of our systems. Practice-oriented training enables smooth service as part of general maintenance.

  • Service check and error diagnosis
  • On-site maintenance and repair of the vehicle
  • Maintenance training
  • Practical training on the product

Complaint

Would you like to complain about a BODE product? We will take care of your request quickly and without red tape. Defective products are inspected and examined for causes of defects. You will receive an analysis report and, in each case, a proposed solution on how to get your vehicle ready for use again as quickly as possible.

  • Comprehensive error analysis
  • Report of findings and technical assessment of your complaint
  • Non-bureaucratic and quick processing and in any case a suggested solution for your problem

Inspection

BODE offers support for routine inspections and maintenance work as well as within the scope of the operator’s own functional checks. The focus is on the safety and optimum functionality of the systems as well as the fulfillment of all standards and legal requirements.

  • Comprehensive inspections in accordance with detailed checklists and documentation of all test results
  • Recommendations for the repair of components or systems
  • Implementation of minor and more extensive maintenance work on request
     

Please do not hesitate to contact us for further information!

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